Doula Program Coordinator


To apply email letter of interest and resume to Jeni McGuire, Fiscal and HR Director,



Job Category: Program Coordinator
Program Assignment:  Healthy Families

Position Title:  Doula Program Coordinator 

Job Classification:  Regular, non-exempt (salaried)

FTE:  1.0 FTE


Job Summary: The Healthy Families (HFI) Program/Doula Services Coordinator is responsible for providing effective, best practice informed, established standards adherent/compliant Doula Services. Doula Services Coordinator tasks include, but are not limited to, working closely with the HFI Program Manager to ensure adherence to established Program Policy and Procedure, attainment/maintenance of established performance standards, case assignment/oversight, Doula Staff direct supervision, community awareness building and partner cultivation, and direct services support within the role of Doula Staff support/back up and on call support. Additional responsibilities will be assigned as needed to meet the mission and goals of the Child Abuse Council and Healthy Families Programming.


The Doula is a highly trained birthing assistant who provides prenatal, labor & delivery and postnatal support to expectant mothers, facilitates prenatal education through Home Visitation and groups, supports active healthcare/wellness services engagement, and helps mothers learn how to nurture, support and advocate for their expectant babies. Responsible for promoting healthy pregnancies, breast‐feeding initiation, and healthy parent-infant attachment. Responsible for assisting and supporting families in goal setting and making necessary community referrals.

Work Site: Child Abuse Council Main Office – Moline, Illinois. Community-based service locations (such as Participant homes, Local Medical Centers, Local Medical Clinics/Provider Offices, Health Departments, etc.) with travel required. 


Supervisor:  Healthy Families Program Manager

Specific Duties:

  • Provide direct oversight to ensure effective daily delivery of Doula services.

  • Aid the Program Manager within efforts to ensure program performancestandards are met or exceeded per HFA accreditation standards and Ounce of Prevention prescribed outcomes.

  • Aid the Program Manager within efforts to collect, maintain and report Doula services statistics and outcome measures for quarterly and annual reports (funders, CAC Quality Assurance Committee, etc.). 

  • Ensure proper facilitation and maintenance of data entry/case documentation.

  • Oversee/ coordinate and assist within the facilitation of Doula Prenatal Groups.

  • Assist the Program Manager within efforts to manage Doula services capacity and caseload capacity for individual staff.

  • Conduct a minimum of 1.5 hours of weekly supervision with each individual Doula and assist as warranted within annual performance reviews.

  • Represent the agency and program in the community toward the cultivation of service referrals, partnerships/collaborations and enhanced community awareness and program capacity. 

  • Ensure for the provision of best practice driven information, education and support to assigned families.

  • Support the development and implementation of service plans with families participating in the program.

  • Ensure for labor and delivery attendance and support for the laboring mother and her support person(s) 

  • Support Doula Staff within their efforts to assist participant families toward initiating and strengthening the parent‐child relationship.

  • Encourage, support and assist with breastfeeding initiation.  

  • Support Doula Staff Member efforts to assess family functioning for safety, ability of family to care for children and determine appropriate interventions.

  • Ensure for the provision of services linkage and coordination for assigned families.

  • Develop/cultivate a strong working relationship with the medical provider community.

  • Ensure for the maintenance of client case records in accordance with program standards.

  • Meet with assigned supervisor as scheduled.

  • Participate in agency and staff development activities.

  • Attend and complete all mandatory Doula training.

  • Collect essential program service data and perform data entry within required Information Systems.

  • Provide Direct Doula services as warranted/ needed to support Doula Team Members. Act as a Doula services back up, labor relief and oversee/coordinate/maintain and participate within the Doula "On-Call" schedule. 

General Duties:

  • Maintain personnel records, including time sheets, mileage and personal expenses

  • Attend all Child Abuse Council staff meetings

  • Participate in internal and external committees as appropriate

  • Assist in general Child Abuse Council planning, public activities and fundraising, as appropriate


  • Bachelor’s degree in medical or human service related field with 1‐3 years of experience in early childhood, prenatal care/services, case planning and/or supervision. 

  • Knowledge of human growth and development, family systems and dynamics of child abuse and neglect.

  • Ability to adhere to professional boundaries and confidentiality requirements. 

  • Strong organizational and time management skills; excellent written and verbal communication skills. 

  • Must be able to pass a background check, including criminal history, child abuse registry, sex offender registry and driving abstract.

  • Must have a valid driver’s license, proof of insurance and provide own transportation for outreach services along with local and out of town training.

  • Must be able to work flexible hours and be on‐call (periodic 24/7 availability required).

  • Must be able to attend out of town, overnight and/or multi‐day training.

  • Bi‐lingual a plus, but not required. 

  • Must comply with local Medical Center/Health Systems (Iowa Health Systems, Genesis Health Systems) requirements for routine engagement of consumers within their systems/facilities. This will include receiving/maintaining as up‐to-date (as warranted/required) TB testing, MMR, Hep B, Varicella/Chicken Pox, Influenza and TDap Immunizations/ vaccinations. Waivers may potentially be available pending the policies/requirements/regulations of the implementing Medical Center/Health System. In instances of exception/exclusion documentation/waiver must be provided/completed substantiating same. Note: no waivers (pending medical indication) available/accepted for the TDap and TB vaccination requirements. Exclusions from the receipt of Influenza vaccination must be provided by the Employee's Physician.   

Download Job Description Here

524 15th St.

Moline, IL 61265

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